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Our Customers' Stories

Infinitely Virtual Helps its Customers Overcome their Information Technology Challenges with Cloud Technology

Infinitely Virtual Helps its Customers Overcome their Information Technology Challenges with Cloud Technology

 

We are committed to our customers' success. Every solution we have is designed to help the average business overcome the IT challenges they face by applying technology already being used by Fortune 500s around the world. We can simultaneously bring your IT costs down, increase the flexibility of your IT infrastructure, increase your uptime and protect your data. Read here how we already did it for some of our customers.

Customer Testimonials

Ohio University/The Housing Director and Adirondack Solutions

 

Cloud migration has had some real advantages for the quality and flexibility of housing experience at the university. Hosted in the cloud, The Housing Director really is a great tool for us. Once we made the move, we recognized the value immediately. We regularly involve students in the building and development of housing lotteries, to identify the fairest possible rules for assigning lottery positions. They love it. Cloud migration has definitely had an impact on the student experience as well. The Housing Director is an excellent tool for us functionally but also from an end-user perspective. Here at Ohio, we're very progressive in our business practices and in the way we engage with students. That's especially important in light of how large Ohio is. The Housing Director makes this very large institution feel uniquely small. We're helping define what it means to be a Bobcat.

When we founded Adirondack, our goal was to create a new model for college software providers. Thanks to our strategic partnership with Infinitely Virtual, Ohio University no longer needs to think about things like networks, computers, backup and all the technical details that tend to bog them down. When using our various housing and residential life management solutions, users at Ohio University are able to work from anywhere, anytime, and we provide centralized support. It's a proven way for organizations like Ohio to save money, time, and staff resources.
 

Bill Gunger, Sales Vice President, Adirondack Solutions

Fritzsche Associates

This email is not a request for help but rather an expression of satisfaction with two of your support techs, Alex and Travis. I've called Alex numerous times over the past two years (often direct) and he has always taken time to immediately handle our organization's server needs diligently and efficiently.

The same can be said Travis, who I have been dealing with extensively over the past few days, and who spent almost two hours with me on the phone, answering my biggest and smallest issues, squashing bugs left and right. He's been tremendous.

I don't usually reach out to write e-mails of gratitude, but I know good service when I receive it and I felt it should be recognized. I appreciate IV having such a well-trained staff. It is a primary reason why we continue to use your services for our cloud computing needs. Thank you.
 

Brian King, Fritzsche Associates Inc., Sacramento, Calif.

K & J Representatives, LLC

I just wanted to let you know what an outstanding job Travis, our Infinitely Virtual support tech, does for your company. I rarely write notes of praise for [a provider's] employee but he is an exception. He is extremely professional and knows exactly what he is doing. I have total confidence that when I have an issue, he can fix it. He is a true asset to your company.

Stacey Horvath, K & J Representatives, LLC, Prescott, Arizona

Advanced Payroll Services

I handle the technical operations for Advanced Payroll. I deal with a lot of vendors and system techs. Norbert stands out. He is always responsive and quickly to resolve our issues.

Russell Hoover, Advanced Payroll Services, Daphne, Alabama

The Benefit Companies

I just wanted to express a big thank you and that Infinitely Virtual has been a very good fit for us to host the Execupay platform. One huge shining item is the support and service Norbert provides. WOW he is just EXCELLENT! He sticks with an issue and always comes up with a solution. I cannot say enough about him. It really is a pleasure working with him and IV.

Bill Sells, The Benefit Companies, Brookfield, Wisconsin

TransTraks

Our company offers transportation software for school district[s] in the U.S. Previously, our software was installed on servers maintained by the school districts. We saw a need to offer a hosted solution for our software. We did a review of the various companies that offer server rental services and found that Infinitely Virtual offered the best prices and services. We selected a package that allows us to host our software via Terminal Services.

Greg Marvel, TransTraks, Danville, Calif.

Epler Studios

I needed to get away from the shared hosting environments that provide very little in the way of ASP.net control. I needed a Windows 2008 server that I could completely manage with the software and framework that I wanted. My new server needed to be able to run hosting for several of my websites, including the use of SQL Server. Most companies charge a significant amount just for the use of SQL Server, alone. Infinitely Virtual had solutions that fit all of these needs.

Bryan Epler, Epler Studios, Spokane, Wash.

Customer Interviews & Quotes

Extremely satisfied. Love the company, love the people working there, and most of all, love what it has done to my bottom line. No more expensive server array, no more expensive computers, and I can access my data and my business anywhere. I can't imagine my company without them now, simply amazing!!!

Recently we needed a second IP address to install an SSL cert on a sub-domain on our Platinum server. Like many of IV's competitors I was expecting long wait times and technical service tickets, but even though I was calling a 9:00 pm EST, within 5 minutes I had my second IP up and ready to roll.

Very knowledgeable. My questions were answered quickly and precisely. I was relieved that I wasn't being fed nonsense just to get me to sign up.

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At Ohio University, Student Housing Has Its Head in the Cloud

Ohio University, a public research university located on a 1,850-acre campus in Athens, Ohio, is the first institution of higher education chartered through an Act of Congress and is the ninth oldest public university in the United States. The Athens campus enrolls more than 22,000 undergraduate, graduate and post-doctoral students, who hail from nearly every state and roughly 100 countries. Some 8,000 students now call the Athens campus home. First- and second-year students are required to live on campus, which encompasses 42 residence halls on three residential greens. A multi-phase housing development plan includes four new residence halls, now under construction, which will add more than 900 beds to the total inventory. The university manages more than $80 million in room and board charges.

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Stacy Collins - CFO Red Peak Group / RPMC

When RPMC came to us, they had many challenges: their network infrastructure was old, they were forced to suffer through monthly if not weekly outages, their users traveled and couldn't access the data they needed, their budget was limited, and their IT staff was unable to deliver within these constraints. When we met with Stacy Collins, she outlined the following requirements:

  • Eliminate capital investment for new network infrastructure
  • Access to all applications from anywhere in the world
  • Ability for network to grow and evolve
  • Support for any business application, including legacy accounting
  • Access to 24/7 expert technical support
  • 100% uptime

We designed a custom solution, beginning with our unique Virtual Office Network - Premium plan, that successfully addressed each of her requirements.

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David Moran - Optiem

Learn about how Optiem launched the official website of LeBron James at Infinitely Virtual.

 

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Marshall O'Keefe - IT Director NTD

NTD Architecture selected Infinitely Virtual to host its 200 mailbox email system using Privately Hosted Exchange.

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Matt Patrick - Patrick Accounting

Our Virtual Office Network - Standard enables Patrick Accounting to support hundreds of bookkeeping clients.

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Marion Keyes - Partner COLAWG

When Colorado Law Group, LLC needed to support attorneys and staff spread out over the state, they chose IV.

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